How to Fix DF-DFERH-01 Google Play Store Error?

DF-DFERH-01 Google Play Store Error

DF-DFERH-01 Google Play Store Error:  If you are here on this article, then we would assume that you have casually opened your google play store to download or update an application.

But rather see “Error retrieving information from the server. [DF-DFERH-01].” Why do you see it? What does it mean?

Why can’t you have access to any of the apps on the google play store? Make sure to read till the end, as we have gathered all the relevant information on how you can fix DF-DFERH-01 Google Play Store Error. 

Google play store is probably the most essential app as it features more than 3.5 million android applications that are available for downloads. In simple words, it is a digital distribution platform where developers can release their applications.

These applications are neatly assorted into categories. It sort of fills the gap between the developers and end-users.

DR-DFERH-01 is kind of a common error you might have encountered before on the Google Play Store. It is one of the most common errors occurring in the Google Play Store.

It usually occurs, either while downloading or updating an android application from google play store. However, this error DF-DFERH-01 not only occurs on smartphones.

But, also occurs in a tablet while using the google play store. Here’s how to fix DF-DFERH-01 Google Play Store error.

How to Fix DF-DFERH-01 Google Play Store Error?

If you are someone that has come across “Error retrieving information from server. [DF-DFERH-01]“ while having access to google play store applications. Then you have come to the right place. Here, we will share some methods that work. Without further ado, Let’s get started!! 

Method 1: Re-start your device

At times, restarting your device can solve the issue. Follow these below steps to restart your device:

  • For this, press and hold the Power button until a pop-up menu appears.
  • Now, Select “Power off” and wait for the device to power off.
  • Next, wait for a few seconds. Now, press and hold the Power button to start your device back ON.
  • Once you restart your device, try downloading the application again. It should solve your error problem.

If restarting your device didn’t solve the issue. Follow the below-given methods. 

Method 2: Clear Cache and Data

It is another common method that works every time an error or a bug occurs. A corrupt cache may also be the reason why some errors occur.

So, it is always advisable to clear your device cache and data when you face some errors on your device.

These steps are simple and easy to follow, and if you wish to use any utility apps such as CCleaner, you can use it as well. Follow the steps below to clear the cache and data.

  • For this, you need to first go to Settings → Application Settings.  Application settings are labelled as Apps or Apps & Storage in different devices. 
  • Next, go to All apps. There, locate the Google Play Store → Clear Cache and Data
  • Once done, Force Stop the application.
  • Likewise, Locate Google Play Service to Clear Cache and Clear Data.
  • Similarly, Locate Google Services Framework to Clear Cache and Data.
  • Next, locate Download manager to Clear Cache and Data.
  • Finally, Restart your device and download the google play store app.

The Procedure is a bit different if you are using an Android 10.

  • For this, you need to first drag-down the Quick Settings panel and then tap on the gear icon to go to Settings.
  • Next, click on the Apps & Notifications → App Info.
  • There, locate Google Play Store and tap on it.
  • Now, go to Storage & cache and tap the Clear cache button.
  • Click on the Clear storage button as well.
  • Execute the same steps for Google Play ServiceGoogle Services Framework, and Download Manager as well.

The above procedure is for stock android. If you are using Custom ROMs or variants for different manufacturers, the method might slightly vary.

Clearing Cache and data should fix the error DF-DFERH-01. If the Error message persists, continue to the next method.

Method 3: Remove and Add Google Account

  • You need to first go to Setting → Accounts → Google
  • Next, Make sure to remove all your Google accounts and restart your device
  • Now, go back to Google play store and sign–in to your account using your account information
  • There, Accept all the Google terms and setup Google settings. Finally, run Google Play Store and download the app

It should fix the error DF-DFERH-01. If this method does not fix the error, try the next method. 

Method 4: Reinstall Play Store Updates

Another possible reason behind this error could be Google Play Store updates. The updated version of Google play store may have some Compatibilityssues or may not have installed properly.

In such a case, all you need to do is Uninstall Google Play Store updates and reinstall it again. Just follow the below-given steps to Uninstall Google Play Store update.

  • For this, you need to first open Settings. You can open it by tapping on the gear icon once you drag down the quick settings menu. Or you can just tap on the settings icon. Whichever is convenient for you.
  • Next, Find Apps/Application Manager/ Apps & Notification and tap on it. The name may slightly differ from device to device.
  • There, locate Google Play Store and tap on it. If you are using an Android 10 OS, you need to tap on App Info first.
  • Next, select Uninstall Updates and confirm the action.
  • Now, open Google Play Store app. The app will update automatically.
  • If Google Play Store does not update on its own. Tap on the hamburger menu button which is on the top left corner.
  • Tap on Settings and scroll down to look for a version.
  • If there is an update, you will be notified. The updating process will start automatically.

Method 5: Update your Device

It is important to keep your device updated with the latest version of Android. Many people do not update their Android as it consumes storage or simply do not know how to.

The reason why updates are important is, they might roll out for fixing errors such as DF-DFERH-01. 

If you wish to update your Android version manually, follow the steps below.

  • Firstly, open Settings. 

You can open it by tapping on the gear icon after dragging down the quick settings panel. If you are on Android 10, you will find the gear icon on the bottom right side of Quick Panel.

  • Here, scroll down till you see About Phone.
  • Now, Tap on Software Updates and then follow the instructions shown on display.

The steps to access Software Updates may vary slightly from device to device. On some devices such as Pixel, you can find System Update inside Settings  System.

For some, clearing cache and data of Google Play Store app, Google Play Services, Google Services Framework, and Download Manager have fixed DF-DFERH-01 error. While some have fixed issues by removing and adding Google accounts. 

And some had to Uninstall Google Play Store updates to fix this error. Try all the above-mentioned methods. Hopefully, one these have fixed the problem. 


We hope this article has been of help to you. In this article, we discussed how you can fix the DF-DFERH-01 Google Play Store Error. 

We hope your search to fix DF-DFERH-01 Google Play Store Error ends here. Let us know which one has worked for you in the comment box.

If you know another method that has helped you fix DF-DFERH-01 Google Play Store Error, Share with us in the comments.

If you have any queries related to this article, let us know in the comment section below.

Feel free to share this post with your dear and near ones that are facing the same issue.

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